Process Executive – Cognizant Malaysia
Cognizant Malaysia
Global Business Services
Role Summary
The Process Executive - Chinese Speaker position is based in Kuala Lumpur, Malaysia, and involves reviewing content such as videos, images, and text for a technology company. The role requires ensuring adherence to policies, meeting key performance indicators, maintaining process quality, and supporting process improvements while handling sensitive content confidentially.
Job Description
The Process Executive - Chinese Speaker role is based in Kuala Lumpur, Malaysia, and involves reviewing content such as videos, images, and text for a major technology company. The incumbent is responsible for ensuring adherence to policy guidelines, meeting daily KPIs, maintaining process quality, and supporting process improvements while handling sensitive content confidentially.
Job Requirements
Excellent written, reading, and spoken communication skills in Chinese, English, and understanding of local culture.
Understanding of social media trends, influencers, engagement, and caution areas.
Strong analytical and research skills.
Ability to quickly learn and understand complex processes.
Experience with social networking or similar programs and internet savvy.
Willingness to work in a 24x7 environment.
Ability to manage critical situations with minimal supervision.
Proficiency in MS Office and strong keyboard skills.
Good interpersonal and communication skills.
Ability to perform well under adverse situations.
Comfortable working with explicit and extremely sensitive content.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Content Review
Chinese Language Proficiency
Social Media Analysis
Analytical Skills
Process Adherence
MS Office
Communication Skills
Confidentiality Management
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