Process Executive - Chinese Speaker at Cognizant Malaysia - Kuala Lumpur

The Process Executive - Chinese Speaker is responsible for reviewing content to ensure adherence to policy guidelines and maintaining process quality. This role operates in a dynamic environment, supporting a major technology company while handling sensitive content confidentially.

In this role, you will engage in daily content review activities, including videos, images, and text, ensuring compliance with established guidelines. You will work in a fast-paced environment, meeting daily KPIs and contributing to process improvements.

Key Responsibilities:

• Review and evaluate content for compliance with policy guidelines.
• Ensure adherence to daily KPIs and maintain process quality.
• Support process improvements and handle sensitive content confidentially.
• Analyze social media trends and engagement metrics.
• Collaborate with team members to manage critical situations.
• Maintain proficiency in MS Office and utilize strong keyboard skills.
• Communicate effectively with team members and stakeholders.