Process Executive – Cognizant Malaysia
Role Summary
The Process Executive - Chinese Speaker is responsible for reviewing content to ensure adherence to policy guidelines and maintaining process quality. This role operates in a dynamic environment, supporting a major technology company while handling sensitive content confidentially.
Job Description
In this role, you will engage in daily content review activities, including videos, images, and text, ensuring compliance with established guidelines. You will work in a fast-paced environment, meeting daily KPIs and contributing to process improvements.
Key Responsibilities:
- Review and evaluate content for compliance with policy guidelines.
- Ensure adherence to daily KPIs and maintain process quality.
- Support process improvements and handle sensitive content confidentially.
- Analyze social media trends and engagement metrics.
- Collaborate with team members to manage critical situations.
- Maintain proficiency in MS Office and utilize strong keyboard skills.
- Communicate effectively with team members and stakeholders.
Job Requirements
Excellent written, reading, and spoken communication skills in Chinese and English.
Strong understanding of local culture and social media trends.
Proven analytical and research skills.
Ability to learn and understand complex processes quickly.
Experience with social networking or similar programs.
Willingness to work in a 24x7 environment.
Good interpersonal and communication skills.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
Click to submit your application
Required Skills
Chinese Communication
English Communication
Analytical Skills
Research Skills
Social Media Understanding
MS Office Proficiency
Interpersonal Skills
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances