Process Executive/Content Reviewer (Japanese language) – Cognizant Malaysia
Cognizant Malaysia
Global Business Services
Role Summary
The Process Executive/Content Reviewer (Japanese language) role involves reviewing and verifying Japanese language content to ensure data quality in accordance with client and company policies. This position requires working in a team environment while handling multiple tasks under pressure, primarily focused on mapping features for a major technology company in Kuala Lumpur, Malaysia.
Job Description
The Process Executive/Content Reviewer (Japanese language) is responsible for performing basic reviews according to client policies and making outbound calls to verify information. The role requires ensuring compliance with quality, productivity, and escalation standards while adhering to both client and company policies and ethical guidelines. This position involves reviewing content for a major technology company's mapping features, handling multiple tasks under pressure, and working collaboratively in a team environment in Kuala Lumpur, Malaysia.
Job Requirements
Excellent written, reading, and spoken communication skills in English and Japanese with an understanding of the local culture.
Ability to handle multiple tasks and competing priorities effectively under pressure and within short timelines.
Strong interpersonal skills.
Excellent attendance and timekeeping records.
Ability to work independently and as part of a team.
Sense of ownership and pride in performance and its impact on the team.
Ability to work accurately with great attention to detail in content review.
Capable of working in a fast-paced and constantly evolving environment with minimal supervision.
Customer service orientation and ability to work in a team.
Strong keyboard and analytical skills.
Ability to perform under adverse situations.
Willingness to work normal hours and overtime as required.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Content Review
Japanese Language Proficiency
Communication Skills
Multitasking
Teamwork
Attention To Detail
Analytical Skills
Customer Service Orientation
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