Process Executive/Content Reviewer (Japanese language) – Cognizant Malaysia
Role Summary
The Process Executive/Content Reviewer (Japanese language) is responsible for performing basic reviews according to client policies and making outbound calls to verify information. This role involves ensuring compliance with quality and productivity standards while working collaboratively in a fast-paced team environment in Kuala Lumpur, Malaysia.
Job Description
In this position, you will engage in daily content reviews for a major technology company's mapping features, ensuring adherence to client and company policies. You will handle multiple tasks under pressure while maintaining high standards of quality and productivity.
Key Responsibilities:
- Perform content reviews according to client policies.
- Make outbound calls to verify information.
- Ensure compliance with quality and productivity standards.
- Collaborate with team members to achieve common goals.
- Handle multiple tasks effectively under pressure.
- Maintain accurate records of attendance and timekeeping.
- Work independently and as part of a team to meet deadlines.
Job Requirements
Excellent written, reading, and spoken communication skills in English and Japanese.
Strong interpersonal skills.
Ability to work accurately with great attention to detail.
Customer service orientation.
Willingness to work normal hours and overtime as required.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Communication
Attention To Detail
Team Collaboration
Time Management
Analytical Skills
Customer Service
Problem Solving
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