Process Executive (Content Reviewer – Cognizant Malaysia
Cognizant Malaysia
Technology-Software
Role Summary
This role is for a Process Executive responsible for reviewing Korean content. The position involves working in a fast-paced environment and includes opportunities for growth and teamwork. The job integrates language skills with elements of data analysis.
Job Description
The Process Executive (Content Reviewer – Korean language) is responsible for performing basic content review tasks, including making outbound calls and reviewing attributes according to the specified policy. The role demands ensuring full compliance with quality, productivity, and escalation standards while adhering to client and company policies and ethical codes. This position involves reviewing data related to a major technology company's maps features and collaborating with team leads to maintain high performance standards.
Job Requirements
Excellent written, reading, and spoken communication skills in English and Korean.
Ability to handle multiple tasks and competing priorities effectively under pressure and tight timelines.
Strong interpersonal skills and experience working in a team environment as well as independently.
Excellent attendance and timekeeping records.
Sense of ownership and pride in performance and impact on the team.
Ability to work in a fast-paced, evolving environment with minimal supervision.
Comfortable working normal hours, including overtime.
Strong keyboard and analytical skills.
Ability to perform accurately with great attention to detail in content review.
Customer service orientation.
Ability to work collaboratively and handle adverse situations.
Quick learning ability and understanding of complex processes.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Content Review
Korean Language Proficiency
Bilingual Communication (English And Korean)
Multitasking
Teamwork
Attention To Detail
Customer Service
Analytical Skills
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