Process Executive – Cognizant Malaysia
Cognizant Malaysia
Logistics
Role Summary
The Process Executive role based in Kuala Lumpur, Malaysia involves managing real-time tracking of public transportation disruptions and road incidents. The position requires proficiency in Japanese, Mandarin, and English, working in a rotational shift schedule to ensure data entry and quality standards are maintained.
Job Description
The Process Executive - Japanese/Mandarin Speaker role is based in Kuala Lumpur, Malaysia, and involves managing 24/7 real-time coverage of public transportation disruptions and road incidents. The position requires data entry tasks using both Japanese and Mandarin languages alongside English, adhering to quality standards, and proactively handling discrepancies and issues in a rotational shift work schedule.
Job Requirements
Advance proficiency in speaking, reading, and writing Japanese and Mandarin.
High English language fluency for communication, documentation, and training.
Good understanding of all forms of public transport.
Ability to use a variety of online sources in multiple languages for research.
Good communication skills.
Keen attention to detail and meticulousness.
Self-motivated and responsible work attitude.
Ability to maintain a positive attitude and attention to detail during repetitive tasks.
Adaptability and ability to learn new projects and processes.
Graduation or 13 years of education as minimum qualification.
Willingness to relocate to Kuala Lumpur and potentially travel for induction and device collection.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Japanese Language Proficiency
Mandarin Language Proficiency
English Language Fluency
Data Entry
Public Transportation Knowledge
Communication Skills
Attention To Detail
Adaptability
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances