

Global Business Services
The Procure To Pay Analyst (Mandarin Speaking) is responsible for overseeing the daily procure-to-pay operations and managing performance to meet client agreements. The role includes managing client interactions, supporting process improvements, and contributing to team development while ensuring compliance with policies.
The Procure To Pay Analyst (Mandarin Speaking) is responsible for supervising the daily operations of the procure-to-pay process, managing operational performance to meet targets and service level agreements with clients. The role involves facilitating change requests, supporting contract projects, ensuring compliance with policies, and providing a holistic view of service delivery to clients. The analyst also manages client interactions, supports continuous improvement initiatives, and participates in operational excellence and project management activities while fostering team development and succession.
Strong communication skills in Mandarin.
Ability to manage daily operational performance and meet service level agreements.
Experience in client interaction and relationship management.
Problem-solving skills for handling service-related issues.
Basic knowledge of contractual and change management.
Experience in operations management including SLA management.
Ability to support project management activities and cost control.
Skills in team coaching, development, and performance management.
Capability to drive continuous improvement and innovation.
Understanding of compliance with company policies and procedures.
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Procure-To-Pay Process
Mandarin Communication
Operational Performance Management
Client Relationship Management
Contract And Change Management
Project Management
Team Coaching And Development
Continuous Improvement