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Quality Analyst (Customer Service) - Japanese Speaker at Accenture Malaysia

Accenture Malaysia
Location not specified
N/A

Role Summary

Join Accenture Malaysia as a Quality Analyst to enhance customer service quality while utilizing your Japanese language skills. Contribute to a team dedicated to delivering exceptional customer experiences.

Job Description

Accenture Malaysia is seeking a Quality Analyst with proficiency in Japanese to join our customer service team. In this role, you will be responsible for monitoring and evaluating the quality of customer interactions, ensuring that our service meets the highest standards. You will work closely with team members to provide feedback and implement improvements based on your assessments.

As a Quality Analyst, you will analyze customer service processes and identify areas for enhancement. Your insights will be crucial in training and developing team members, ultimately contributing to an exceptional customer experience. This position offers an exciting opportunity to be part of a dynamic team in a leading global company.

Job Requirements

Proficient in Japanese (spoken and written)

Strong analytical skills

Excellent communication abilities

Experience in customer service is a plus

Ability to work collaboratively in a team environment

Quality Analyst (Customer Service) - Japanese Speaker - Frequently Asked Questions

What is the salary for a Quality Analyst (Customer Service) - Japanese Speaker at Accenture Malaysia?

Accenture Malaysia has not disclosed the salary for this role. Quality Analyst (Customer Service) - Japanese Speaker positions typically pay RM3,000–RM3,000 per month, based on the 264 comparable vacancies currently listed on SuperJobs.

Where is this Quality Analyst (Customer Service) - Japanese Speaker job located?

This Quality Analyst (Customer Service) - Japanese Speaker position is based in Malaysia. This role is fully on-site.

What qualifications do I need for this Quality Analyst (Customer Service) - Japanese Speaker role?

Accenture Malaysia is looking for Proficient in Japanese (spoken and written); Strong analytical skills; Excellent communication abilities.

How do I apply for this Quality Analyst (Customer Service) - Japanese Speaker job at Accenture Malaysia?

Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-29.

Quick Info

Company

Accenture Malaysia

Location

Not specified

Salary

Undisclosed

Skills Required

5 skills

Click to submit your application

Required Skills

JapaneseAnalytical SkillsCommunicationTeamworkCustomer Service

Quality Analyst (Customer Service) - Japanese Speaker Salary at Accenture Malaysia

Accenture Malaysia has not disclosed the salary for this role. Quality Analyst (Customer Service) - Japanese Speaker positions typically pay RM3,000–RM3,000 per month, based on the 264 comparable vacancies currently listed on SuperJobs.

How to Apply for This Quality Analyst (Customer Service) - Japanese Speaker Role

  1. Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
  2. Upload your CV once and answer any screening questions Accenture Malaysia asks. Your profile is reused for every application after this one.
  3. Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-29, so apply early.

Application Tips

  • Ensure your resume highlights relevant skills and experience
  • Tailor your application to match the role requirements
  • Double-check all information before submitting
  • Submit your application as soon as possible to increase your chances

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