Remote Service Delivery – SAP
SAP
Technology-Software
Role Summary
The Service Engineer role at SAP involves providing expert support and service delivery within the Global Remote Service Delivery organization. The position requires assisting customers with SAP solutions in various deployment scenarios, including S/4HANA and Cloud transformations, through remote quality checks, root cause analysis, and expert guided implementation services.
Job Description
The role of Service Engineer at SAP involves providing expert support and service delivery within the Global Remote Service Delivery organization. This includes performing root cause analysis, delivering remote quality check and expert guided implementation services, supporting customers in S/4HANA and Cloud transformations, and collaborating with global teams to enhance service value and customer satisfaction across SAP solutions in various deployment scenarios.
Job Requirements
Degree in Computer Science, Information Systems, Physics, Mathematics, Engineering or similar.
Functional and Technology Experience in one of the SAP Cloud solutions such as SuccessFactors, Ariba, CX, IBP (Digital Supply Chain), SAP Analytics Cloud, SAP Integration Suite is a plus.
Programming skills in JavaScript/Node.js are an added advantage.
Proficient in written, verbal and presentation skills in English.
Technically inquisitive with strong analytical and problem-solving skills.
Less than 3 years’ experience with SAP products and technology.
Strong customer-facing experience and business acumen.
Proved knowledge about SAP Services & Support Portfolio.
Quick Info
Company
SAP
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
Click to submit your application
Required Skills
Service Engineering
Root Cause Analysis
Remote Service Delivery
SAP S/4HANA
Cloud Transformations
SAP Cloud Solutions
Javascript
Problem Solving
Customer Service
Communication Skills
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