RESTAURANT MANAGER (Kuala Lumpur) – SKYLINE CATERING SDN BHD
Role Summary
The Restaurant Manager is responsible for ensuring that guests' needs are met through efficient service. This role involves leading a team with professionalism and maintaining high standards in food and beverage service.
Job Description
As a Restaurant Manager, you will oversee daily operations in a fast-paced environment, ensuring that both guests and staff have a positive experience. You will be responsible for managing service quality and addressing any issues that arise.
Key Responsibilities:
- Address guest complaints promptly and professionally.
- Supervise food and beverage service to ensure quality standards.
- Adhere to company standard operating procedures (SOPs).
- Handle monthly paperwork and reporting tasks.
- Lead and motivate the restaurant team to achieve performance goals.
- Train new staff on service protocols and company policies.
- Execute additional duties as assigned by management.
Job Requirements
Minimum of 3-4 years of experience in the Food & Beverage industry.
Fluent in spoken and written Chinese and English.
Excellent communication and interpersonal skills.
Basic competency in Excel, Word, and PowerPoint.
Strong initiative and leadership skills.
Quick Info
Company
SKYLINE CATERING SDN BHD
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Leadership
Communication
Problem Solving
Team Management
Customer Service
Time Management
Attention To Detail
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