Retail Supervisor – Ruma Home Sdn. Bhd.
Role Summary
The Retail Supervisor is responsible for leading customer service and product display efforts. This role significantly contributes to sales achievement and growth while ensuring a high standard of customer service.
Job Description
In this dynamic retail environment, the Retail Supervisor oversees daily operations, ensuring a seamless shopping experience for customers. The role involves a variety of tasks, from managing store activities to enhancing product displays and maintaining cleanliness.
Key Responsibilities:
- Lead customer service initiatives to enhance customer satisfaction.
- Manage product displays and merchandising to attract customers.
- Ensure cleanliness and organization of the retail space.
- Handle cash transactions and maintain accurate cash handling procedures.
- Monitor stock levels and manage inventory effectively.
- Open and close the retail location according to company policies.
- Process necessary paperwork and reports related to store operations.
- Address customer inquiries and resolve complaints promptly.
- Build and maintain positive relationships with customers.
Job Requirements
Minimum SPM qualification.
Proficiency in Malay, English, and/or Mandarin.
No prior working experience required; training will be provided.
Pleasant personality and appearance.
Independent and self-motivated.
Ability to work in shifts, including weekends and public holidays.
Fresh graduates are encouraged to apply.
Quick Info
Company
Ruma Home Sdn. Bhd.
Location
Johor
Salary
MYR 2200 - 3000
Skills Required
6 skills
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Required Skills
Customer Service
Cash Handling
Inventory Management
Merchandising
Communication
Problem Solving
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