Retail Supervisor - Paradigm Mall at Ruma Home Sdn. Bhd. - Johor

The Retail Supervisor is responsible for leading customer service and product display efforts. This role significantly contributes to sales achievement and growth while ensuring a high standard of customer service.

In this dynamic retail environment, the Retail Supervisor oversees daily operations, ensuring a seamless shopping experience for customers. The role involves a variety of tasks, from managing store activities to enhancing product displays and maintaining cleanliness.

Key Responsibilities:

• Lead customer service initiatives to enhance customer satisfaction.
• Manage product displays and merchandising to attract customers.
• Ensure cleanliness and organization of the retail space.
• Handle cash transactions and maintain accurate cash handling procedures.
• Monitor stock levels and manage inventory effectively.
• Open and close the retail location according to company policies.
• Process necessary paperwork and reports related to store operations.
• Address customer inquiries and resolve complaints promptly.
• Build and maintain positive relationships with customers.