S&C GN Song Practice | Google CCAI Manager at Accenture Malaysia - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Management Associate Ceo Mentored jobs.
Role Summary
The S&C GN Song Practice | Google CCAI Manager is responsible for addressing customer-facing challenges in sales, service, and marketing to drive business transformation. This role involves collaborating with clients and technical teams to deliver innovative customer experience solutions using Google Customer Engagement Suite products.
Job Description
In this role, you will work within the SONG practice at Accenture Strategy & Consulting’s Customer, Sales & Service practice, focusing on high-paced and complex projects. You will engage in design thinking workshops and collaborate with cross-functional teams to implement effective customer experience strategies.
Key Responsibilities:
- Provide customer experience solutions using Google Customer Engagement Suite products.
- Drive design thinking workshops for Gen AI implementation strategy.
- Perform CX management capability assessments.
- Collaborate with clients and technical teams to co-create roadmap paths.
- Participate in pre-sales activities including RFP responses.
- Engage with business stakeholders across multiple geographic areas.
- Work on high-paced projects while understanding industry-specific customer service processes.
Job Requirements
Strong record of accomplishment in designing and delivering Google CES solutions and platforms.
Experience working with business stakeholders across multiple geographic areas.
Thorough understanding of the CES Framework and its integration with internal and external components.
Experience driving design thinking workshops and shaping Gen AI implementation strategies.
Skill in collaborating with cross-functional client teams and technical Google developers.
S&C GN Song Practice | Google CCAI Manager - Frequently Asked Questions
What is the salary for a S&C GN Song Practice | Google CCAI Manager at Accenture Malaysia in Kuala Lumpur?
Accenture Malaysia has not disclosed the salary for this role. S&C GN Song Practice | Google CCAI Manager positions in Kuala Lumpur typically pay RM3,000–RM3,000 per month, based on the 265 comparable vacancies currently listed on SuperJobs.
Where is this S&C GN Song Practice | Google CCAI Manager job located?
This S&C GN Song Practice | Google CCAI Manager position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this S&C GN Song Practice | Google CCAI Manager role?
Accenture Malaysia is looking for Strong record of accomplishment in designing and delivering Google CES solutions and platforms.; Experience working with business stakeholders across multiple geographic areas.; Thorough understanding of the CES Framework and its integration with internal and external components..
How do I apply for this S&C GN Song Practice | Google CCAI Manager job at Accenture Malaysia?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Required Skills
S&C GN Song Practice | Google CCAI Manager Salary at Accenture Malaysia
Accenture Malaysia has not disclosed the salary for this role. S&C GN Song Practice | Google CCAI Manager positions in Kuala Lumpur typically pay RM3,000–RM3,000 per month, based on the 265 comparable vacancies currently listed on SuperJobs.
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