Sales Development Representative (Digital) – Am Life International Sdn Bhd
Role Summary
The Sales Development Representative (Digital) is responsible for managing customer inquiries through various online platforms. This role plays a crucial part in enhancing the company's digital sales efforts and ensuring a positive customer experience.
Job Description
As a Sales Development Representative (Digital) at Am Life International Sdn Bhd, you will engage with customers daily through platforms like WhatsApp and social media, addressing their inquiries and providing product information. You will contribute to the sales process while maintaining a focus on customer satisfaction.
Key Responsibilities:
- Manage customer inquiries through online platforms.
- Respond promptly to customer questions and concerns.
- Provide detailed product information to potential customers.
- Assist in the sales process by guiding customers through their purchasing decisions.
- Maintain a positive customer experience throughout interactions.
- Collaborate with the sales team to enhance digital sales strategies.
- Track customer interactions and feedback for continuous improvement.
Job Requirements
Minimum education requirement: SPM or equivalent.
Strong communication skills in English and Malay.
Proficiency in using social media and messaging platforms.
Ability to handle customer inquiries professionally.
Basic knowledge of sales principles and practices.
Good organizational skills and attention to detail.
Ability to work independently and as part of a team.
Quick Info
Company
Am Life International Sdn Bhd
Location
Selangor
Salary
MYR 2000 - 10000
Skills Required
6 skills
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Required Skills
Customer Engagement
Communication
Sales Principles
Social Media Proficiency
Organizational Skills
Problem Solving
Application Tips
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