Sales Executive – Marriott International
Role Summary
The Sales Executive is responsible for maximizing revenue through effective guest interactions and sales techniques. This role plays a crucial part in promoting brand awareness and ensuring guest loyalty within the hospitality environment.
Job Description
The Sales Executive engages with guests to handle calls, requests, and issues, ensuring a seamless experience. This position involves collaboration with various departments to enhance service delivery and support sales initiatives.
Key Responsibilities:
- Handle guest calls and requests efficiently.
- Utilize sales techniques to maximize revenue and upsell services.
- Process reservation requests and changes accurately.
- Enter Marriott Rewards information into the system.
- Promote brand awareness through effective communication.
- Assist in training and motivating team members.
- Maintain a professional appearance and adhere to company policies.
- Provide excellent guest service in line with company standards.
Job Requirements
High school diploma or G.E.D. equivalent.
At least 2 years of related work experience.
Ability to communicate clearly and professionally.
Capability to follow company policies and maintain confidentiality.
Teamwork skills to develop and maintain positive working relationships.
Quick Info
Company
Marriott International
Location
Sabah
Salary
—
Skills Required
7 skills
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Required Skills
Sales Techniques
Customer Service
Communication
Teamwork
Problem Solving
Time Management
Attention To Detail
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