Sales Executive – Marriott International

This role is for a Sales Executive at Marriott responsible for assisting guests, increasing hotel bookings, and fostering loyalty. The position involves handling guest communications, utilizing sales techniques, supporting Sales & Marketing office operations, and maintaining company standards.

The Sales Executive is responsible for handling guest calls, requests, and problems by contacting appropriate individuals or departments as needed. They utilize sales techniques to maximize revenue while maintaining guest loyalty, including upselling and determining complimentary gifts. The role includes promoting brand awareness, processing reservation requests and changes, entering Marriott Rewards information, and performing general office duties to support Sales & Marketing. The Sales Executive also assists in training and motivating employees, follows company policies, maintains professional appearance, and provides excellent guest service in accordance with company standards.