Senior Engineer, End User Computing & Branch System Services at RHB Bank - Selangor

The Senior Engineer, End User Computing & Branch System Services is responsible for ensuring reliable, secure, and efficient end-user computing services across the organization. This role impacts the overall productivity of the organization by managing desktop environments and providing high-quality technical support to branches and regional offices.

In this role, you will manage desktop and endpoint environments while delivering high-quality technical support to ensure seamless user productivity. You will work closely with branches and regional offices to provide timely onsite assistance and maintain device performance.

Key Responsibilities:

• Manage desktop and endpoint environments
• Deliver high-quality technical support
• Provide onsite assistance to branches
• Ensure compliance with IT security policies
• Support hardware and software lifecycle management
• Enable seamless user productivity
• Resolve incidents effectively
• Implement system updates and improvements