Senior Exec I, Sales – Fuji Xerox Malaysia Sdn Bhd

The Senior Exec I, Sales position involves providing technical support to end-users by troubleshooting hardware, software, and connectivity issues. The role includes tasks such as installing and maintaining computer systems, assisting with software support, and ensuring compliance with security policies. The position requires collaboration with the ICT team and professional communication with users.

The Senior Exec I, Sales role involves providing timely and effective technical support for end-users onsite, including troubleshooting hardware, software, and connectivity issues. This position includes tasks such as installing, configuring, and upgrading desktop computers, laptops, and peripheral devices, deploying and collecting devices for staff, performing routine maintenance and system updates, and assisting employees with software installations and support. The role also requires maintaining accurate IT asset records, educating users on best practices, collaborating with the ICT team on complex issues, ensuring compliance with security policies, and responding professionally to user requests.