Senior Executive, Customer Service at Carsome - Selangor
This job is no longer accepting applications.
It was posted on 29 May 2026 and has passed its 30-day listing period. See open Customer Service jobs.
Role Summary
The Senior Executive, Customer Service is responsible for engaging with potential customers to facilitate car bookings. This role plays a crucial part in enhancing customer satisfaction and promoting CARSOME's services through effective communication.
Job Description
In this role, you will be making outbound calls to potential customers from CARSOME's database, persuading them to book payments for cars. You will provide accurate information about our services, handle customer inquiries, and ensure high satisfaction levels.
Key Responsibilities:
- Make outbound calls to potential customers to promote car bookings.
- Provide accurate information about CARSOME's services and offerings.
- Handle customer inquiries and resolve issues effectively.
- Inform customers about ongoing promotions and special offers.
- Reschedule cancelled appointments to maximize customer engagement.
- Maintain detailed records of customer interactions and feedback.
- Collaborate with team members to improve customer service processes.
Job Requirements
High school qualification or equivalent
Minimum 1 year experience in telemarketing or sales
Strong verbal and written communication skills in English and Bahasa Malaysia
Ability to work in a fast-paced environment
High integrity and professionalism
Positive mindset and sales-oriented
Experience in the automotive industry preferred but not compulsory
Senior Executive, Customer Service - Frequently Asked Questions
What is the salary for a Senior Executive, Customer Service at Carsome in Selangor?
Carsome lists this Senior Executive, Customer Service role at RM2,500–RM3,500 per month.
Where is this Senior Executive, Customer Service job located?
This Senior Executive, Customer Service position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Senior Executive, Customer Service role?
Carsome is looking for High school qualification or equivalent; Minimum 1 year experience in telemarketing or sales; Strong verbal and written communication skills in English and Bahasa Malaysia.
How do I apply for this Senior Executive, Customer Service job at Carsome?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Carsome
Location
Selangor
Salary
MYR 2500 - 3500
Skills Required
7 skills
Required Skills
Senior Executive, Customer Service Salary at Carsome
Carsome lists this Senior Executive, Customer Service role at RM2,500–RM3,500 per month.
How to Apply for Similar Senior Executive, Customer Service Roles
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- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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