Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) at Malaysia Airports - Selangor
Role Summary
This role focuses on enhancing operational excellence and guest experience through Lean Six Sigma methodologies. The candidate will play a crucial role in aligning strategies and implementing process improvements across Malaysia Airports.
Job Description
The Senior Executive for Operational Excellence & Guest Experience will support the coordination and communication of Lean Six Sigma initiatives within Malaysia Airports. This role involves managing scorecards, tracking project visibility, and ensuring alignment with corporate strategies. The successful candidate will analyze service level standards and implement improvement programs across various operational areas to enhance service quality and efficiency.
Key responsibilities include monitoring transformation management issues, facilitating communication between operating companies and corporate divisions, and leading initiatives to optimize costs and capital structure. The role requires a proactive approach to process performance monitoring and the ability to strategize effectively for continuous improvement across the organization.
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Job Requirements
Degree in a quantitative discipline (Engineering, Economics, Statistics, Operations Research, Computer Science or related field)
Minimum of 3 years relevant experience in an Executive role with Lean or Lean Six Sigma
Strong analytical and critical thinking skills
Excellent communication skills and ability to drive change
Ability to create and sustain an improvement culture across the organization
Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) - Frequently Asked Questions
What is the salary for a Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) at Malaysia Airports in Selangor?
Malaysia Airports has not disclosed the salary for this role. Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) positions in Selangor typically pay RM1,700–RM5,200 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
Where is this Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) job located?
This Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) role?
Malaysia Airports is looking for Degree in a quantitative discipline (Engineering, Economics, Statistics, Operations Research, Computer Science or related field); Minimum of 3 years relevant experience in an Executive role with Lean or Lean Six Sigma; Strong analytical and critical thinking skills.
How do I apply for this Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) job at Malaysia Airports?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
Malaysia Airports
Location
Selangor
Salary
Undisclosed
Skills Required
4 skills
Click to submit your application
Required Skills
Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) Salary at Malaysia Airports
Malaysia Airports has not disclosed the salary for this role. Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) positions in Selangor typically pay RM1,700–RM5,200 per month, based on the 11 comparable vacancies currently listed on SuperJobs.
How to Apply for This Senior Executive - Operational Excellence & Guest Experience (Lean Six Sigma) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Malaysia Airports asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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