Senior L3 Support Engineer (SWIFT App) PRO – Accenture Malaysia
Role Summary
The Senior L3 Support Engineer (SWIFT App) PRO is responsible for providing high-level production support and maintenance for SWIFT applications. This role operates within a secure, high-compliance, 24/7 mission-critical financial environment, ensuring seamless operations and compliance with security policies.
Job Description
In this role, you will engage in day-to-day incident resolution and root cause analysis for SWIFT applications, collaborating with various teams to maintain system integrity. You will work in a dynamic environment that demands high availability and adherence to stringent security protocols.
Key Responsibilities:
- Provide Level 3 production support for SWIFT applications (AMH/AMG/SAG).
- Resolve incidents and perform root cause analysis to prevent future occurrences.
- Manage the environment to ensure compliance with security policies.
- Collaborate with infrastructure, security, and development teams for effective solutions.
- Monitor system performance and implement disaster recovery procedures.
- Maintain detailed documentation of system configurations and incident resolutions.
- Ensure adherence to financial message formats such as MTxxx and ISO20022.
Job Requirements
Experience in Level 3 support for SWIFT applications (AMH/AMG/SAG).
Experience working in a 24/7 mission-critical financial environment.
Knowledge of Oracle Database.
Familiarity with security policies including encryption and multi-factor authentication.
Strong analytical and problem-solving skills.
Excellent communication and collaboration abilities.
Quick Info
Company
Accenture Malaysia
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
SWIFT Applications
Oracle Database
Incident Resolution
Root Cause Analysis
System Monitoring
Documentation
Collaboration
Security Compliance
Senior L3 Support Engineer (SWIFT App) PRO - Frequently Asked Questions
What is the salary for a Senior L3 Support Engineer (SWIFT App) PRO at Accenture Malaysia in Selangor?
Accenture Malaysia has not disclosed the salary for this role. Senior L3 Support Engineer (SWIFT App) PRO positions in Selangor typically pay RM750–RM10,000 per month, based on the 57 comparable vacancies currently listed on SuperJobs.
Where is this Senior L3 Support Engineer (SWIFT App) PRO job located?
This Senior L3 Support Engineer (SWIFT App) PRO position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Senior L3 Support Engineer (SWIFT App) PRO role?
Accenture Malaysia is looking for Experience in Level 3 support for SWIFT applications (AMH/AMG/SAG).; Experience working in a 24/7 mission-critical financial environment.; Knowledge of Oracle Database..
How do I apply for this Senior L3 Support Engineer (SWIFT App) PRO job at Accenture Malaysia?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-03.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
Similar Roles
Browse every open vacancy for these job titles across Malaysia.