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Senior Loss Prevention Officer – Marriott International

Marriott International
Penang
Salary: Undisclosed

Role Summary

The Senior Loss Prevention Officer at JW Marriott is responsible for ensuring safety and security throughout the property. This role includes monitoring security systems, responding to emergencies, and managing guest and employee incidents in a luxury hotel environment.

Job Description

The Senior Loss Prevention Officer is responsible for patrolling all areas of the property and assisting guests with room access. This role involves monitoring security systems such as Closed Circuit Televisions, perimeter alarms, duress alarms, and fire life safety systems, as well as conducting daily physical hazard inspections and responding to accidents and emergencies. The officer is also tasked with managing guest and employee disturbances, completing incident reports, conducting investigations, maintaining confidentiality, and supporting property safety and operational procedures.

Job Requirements

High school diploma or G.E.D. equivalent.

Ability to patrol and monitor security systems effectively.

Skill in responding to emergencies and administering first aid/CPR as required.

Capability to handle and resolve guest and employee disturbances.

Competence in conducting investigations and gathering evidence.

Strong communication skills for clear and professional interaction and reporting.

Ability to maintain confidentiality of sensitive information.

Physical ability to stand, sit, or walk for extended periods and to move, lift, carry, push, and pull objects as described.

Willingness to comply with company policies, safety training, and quality standards.

Ability to develop and maintain positive working relationships and support team goals.

Quick Info

Company

Marriott International

Location

Penang

Salary

Undisclosed

Skills Required

8 skills

Click to submit your application

Required Skills

1

Loss Prevention

2

Security Systems Monitoring

3

Emergency Response

4

First Aid/CPR

5

Investigation Techniques

6

Incident Reporting

7

Communication Skills

8

Confidentiality Maintenance

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