Senior Manager - Finance (Shared Service Center - SD & Remittance /Reporting & Compliance) at Malaysia Airports - Kuala Lumpur

The Senior Manager - Finance is responsible for providing strategic leadership and operational oversight for the Service Desk & Remittance and Debt Collection & Monitoring units within the Finance Shared Service Center. This role is pivotal in driving continuous improvement and operational excellence to maximize cash flow and ensure quality customer service delivery.

In this role, you will oversee the daily operations of the Finance Shared Service Center, focusing on service desk operations and remittance accuracy. You will work in a dynamic environment that emphasizes collaboration and innovation to meet organizational goals.

Key Responsibilities:

• Execute department strategy to align with organizational objectives.
• Manage service desk operations to ensure efficient customer support.
• Oversee remittance accuracy and compliance with financial regulations.
• Develop and implement debt collection strategies to minimize bad debt risk.
• Monitor financial risk and liaise with legal for litigation management.
• Drive process improvements to enhance operational efficiency.
• Lead talent development initiatives within the department.