Senior Manager – Malaysia Airports

The Senior Finance Manager role at Malaysia Airports involves leading finance operations for remittance and debt collection within the Finance Shared Service Center. The position requires strategic leadership to ensure operational excellence, alignment with organizational goals, and effective customer service delivery in these financial areas.

The Senior Manager - Finance (Shared Service Center - SD & Remittance / Reporting & Compliance) position provides strategic leadership and operational oversight for the Service Desk & Remittance (SDR) and Debt Collection & Monitoring (DCM) units within the Finance Shared Service Center. The role involves setting the vision for SDR & DCM, driving continuous improvement, operational excellence, and ensuring alignment with organizational and customer needs to maximize cash flow, minimize bad debt risk, and ensure quality customer service delivery. Key responsibilities include executing department strategy, managing service desk operations, overseeing remittance accuracy and compliance, developing debt collection strategies, monitoring risk, liaising with legal for litigation management, driving process improvements, and leading talent development within the department.