Senior Process Executive – Individual and Group Policy Administration at Cognizant Malaysia - Kuala Lumpur
Role Summary
The Senior Process Executive – Individual and Group Policy Administration is responsible for maintaining accurate and up-to-date individual customer records. This role plays a crucial part in ensuring efficient policy administration tasks are processed in compliance with internal standards.
Job Description
In this role, you will engage in day-to-day activities that involve reviewing documentation, updating logs, and inputting data while coordinating with senior staff. You will work in a fast-paced environment that requires multitasking and effective communication.
Key Responsibilities:
- Maintain accurate and up-to-date individual customer records.
- Process policy administration tasks in compliance with internal standards.
- Review documentation for completeness and accuracy.
- Update logs and input data efficiently.
- Coordinate with senior staff to resolve discrepancies.
- Ensure smooth processing of policy-related tasks.
- Provide excellent service to customers and stakeholders.
Job Requirements
0-5 years of experience in insurance processing, policy administration, or equivalent healthcare background.
Proficient in Cantonese (speaking), Mandarin, and English (speaking, reading, and writing).
Ability to multitask and work in a fast-paced environment.
Good service attitude with a positive and 'can do' approach.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Insurance Processing
Policy Administration
Data Entry
Multitasking
Communication
Customer Service
Senior Process Executive – Individual and Group Policy Administration Salary at Cognizant Malaysia
Cognizant Malaysia has not disclosed the salary for this role.
How to Apply for This Senior Process Executive – Individual and Group Policy Administration Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Cognizant Malaysia asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
Senior Process Executive – Individual and Group Policy Administration - Frequently Asked Questions
What is the salary for a Senior Process Executive – Individual and Group Policy Administration at Cognizant Malaysia in Kuala Lumpur?
Cognizant Malaysia has not disclosed the salary for this role.
Where is this Senior Process Executive – Individual and Group Policy Administration job located?
This Senior Process Executive – Individual and Group Policy Administration position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Senior Process Executive – Individual and Group Policy Administration role?
Cognizant Malaysia is looking for 0-5 years of experience in insurance processing, policy administration, or equivalent healthcare background.; Proficient in Cantonese (speaking), Mandarin, and English (speaking, reading, and writing).; Ability to multitask and work in a fast-paced environment..
How do I apply for this Senior Process Executive – Individual and Group Policy Administration job at Cognizant Malaysia?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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