

Financial Services
This role involves managing customer insurance records and completing policy administration tasks accurately. The position requires coordination and communication within a team environment and is suitable for candidates with little to no prior experience.
The Senior Process Executive – Individual and Group Policy Administration is responsible for maintaining accurate and up-to-date individual customer records and efficiently processing policy administration tasks in compliance with internal standards. The role includes reviewing documentation, updating logs, inputting data, and coordinating with senior staff to ensure smooth processing and resolution of discrepancies.
0-5 years of experience in insurance processing, policy administration, or equivalent healthcare background is preferable.
Ability to multitask and work in a fast-paced environment while managing multiple priorities.
Good service attitude with a positive and 'can do' approach.
Proficient in Cantonese (speaking), Mandarin, and English (speaking, reading, and writing).
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Policy Administration
Data Entry
Documentation Review
Multitasking
Customer Service
Insurance Processing
Communication Skills
Language Proficiency