Senior Professional, Pre – Ingram Micro
Role Summary
The Senior Professional, Pre-Sales (ICT Enterprise Solution) is responsible for providing pre-sales technical support for the development and implementation of complex products and solutions. This role requires independent work and the ability to manage projects while coaching lower-level professionals in a dynamic environment.
Job Description
In this role, you will engage in day-to-day activities that involve providing technical support and solutions to clients, ensuring their needs are met effectively. You will work closely with various teams to address complex problems and lead significant projects.
Key Responsibilities:
- Provide pre-sales technical support for complex products and solutions.
- Manage projects and processes with limited supervision.
- Coach and review the work of lower-level professionals.
- Solve difficult and complex technical and business problems.
- Influence policies, practices, and procedures within the organization.
- Lead significant projects and business initiatives creatively.
- Develop lasting customer relations through a strong customer focus.
Job Requirements
Must have a four-year college degree or equivalent relevant experience.
Must be a seasoned professional individual contributor.
Must be capable of solving difficult and complex problems.
Should have customer focus to develop lasting customer relations.
Must provide a leadership role within the work group through specialized knowledge.
Quick Info
Company
Ingram Micro
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Technical Support
Project Management
Problem Solving
Coaching
Customer Relations
Leadership
Communication
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