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Associate Professional, Customer Success (Adobe) – Ingram Micro

Ingram Micro
Kuala Lumpur
Salary: Undisclosed

Role Summary

The Associate Professional, Customer Success (Adobe) is responsible for acting as a liaison between vendors and the organization. This entry-level role involves closely supervised work, focusing on building positive vendor relationships and ensuring effective communication.

Job Description

In this position, you will engage in daily interactions with vendors, providing consultative services and supporting vendor programs. You will also be involved in monitoring vendor performance and resolving any discrepancies that arise.

Key Responsibilities:

  • Act as a liaison between vendors and the organization.
  • Provide consultative services to vendors.
  • Implement and maintain vendor programs.
  • Review and negotiate vendor contracts.
  • Communicate with vendors on daily matters.
  • Build and maintain positive vendor relationships.
  • Monitor vendor performance.
  • Resolve invoice and contractual discrepancies.

Job Requirements

Typically requires a four-year college degree or equivalent experience.

0-2 years of functional experience in a related field.

Strong communication skills to explain facts, policies, and practices.

Ability to build and maintain positive relationships with vendors.

Capacity to work under close supervision.

Quick Info

Company

Ingram Micro

Location

Kuala Lumpur

Salary

Skills Required

6 skills

Click to submit your application

Required Skills

1

Communication

2

Vendor Management

3

Contract Negotiation

4

Problem Solving

5

Relationship Building

6

Time Management

Application Tips

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  • Tailor your application to match the role requirements
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