Associate Professional, Customer Success (Adobe) – Ingram Micro

This position is an entry-level Associate Professional role in Customer Success at Adobe, focused on acting as a liaison between vendors and the organization. The role involves providing consultative services, managing vendor programs, and maintaining vendor relationships while working under close supervision.

This position involves acting as a liaison between vendors and the organization, providing consultative services, implementing and maintaining vendor programs, marketing, and training. The role includes reviewing and negotiating vendor contracts, communicating with vendors on daily matters, building and maintaining positive vendor relationships, monitoring vendor performance, and resolving invoice and contractual discrepancies. The role is entry-level, typically involving closely supervised work on projects of limited scope and complexity. The individual uses company policies and procedures to handle issues where answers are readily available. The position requires broad theoretical knowledge, usually gained through a four-year college degree or equivalent experience, with 0-2 years of functional experience.