Associate Professional, Customer Success (Adobe) at Ingram Micro - Kuala Lumpur

The Associate Professional, Customer Success (Adobe) is responsible for acting as a liaison between vendors and the organization. This entry-level role involves closely supervised work, focusing on building positive vendor relationships and ensuring effective communication.

In this position, you will engage in daily interactions with vendors, providing consultative services and supporting vendor programs. You will also be involved in monitoring vendor performance and resolving any discrepancies that arise.

Key Responsibilities:

• Act as a liaison between vendors and the organization.
• Provide consultative services to vendors.
• Implement and maintain vendor programs.
• Review and negotiate vendor contracts.
• Communicate with vendors on daily matters.
• Build and maintain positive vendor relationships.
• Monitor vendor performance.
• Resolve invoice and contractual discrepancies.