Senior System Analyst - L3 Production Support CCO at Accenture Malaysia - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Business Analyst jobs.
Role Summary
The Senior System Analyst - L3 Production Support CCO is responsible for providing advanced support for Java-based applications and Oracle databases within the Customer Management (CCO) domain. This role plays a critical part in maintaining the performance and compliance of essential banking systems in a 24/7 environment.
Job Description
In this role, you will engage in day-to-day incident management, root cause analysis, and vendor coordination to ensure the smooth operation of banking systems. You will collaborate with various teams to address production issues and support post-production activities.
Key Responsibilities:
- Provide advanced L3 production support for Java-based applications and Oracle databases.
- Investigate, analyze, and resolve production issues effectively.
- Collaborate with L1/L2 support teams, testers, vendors, and business users.
- Review vendor fixes and support production implementation.
- Manage test scopes and support User Acceptance Testing (UAT) and Production Implementation (PI).
- Handle batch job failures and escalate recurring issues appropriately.
- Track and close production bug/incident tickets and support business-as-usual (BAU) activities.
Job Requirements
Strong expertise in L3 production support for Java-based applications and Oracle databases.
Experience supporting critical banking systems within the Customer Management (CCO) domain.
Familiarity with middleware patching, operating system patching, and certificate renewals.
Ability to ensure system compliance and performance standards.
Excellent problem-solving and analytical skills.
Senior System Analyst - L3 Production Support CCO - Frequently Asked Questions
What is the salary for a Senior System Analyst - L3 Production Support CCO at Accenture Malaysia in Kuala Lumpur?
Accenture Malaysia has not disclosed the salary for this role. Senior System Analyst - L3 Production Support CCO positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this Senior System Analyst - L3 Production Support CCO job located?
This Senior System Analyst - L3 Production Support CCO position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Senior System Analyst - L3 Production Support CCO role?
Accenture Malaysia is looking for Strong expertise in L3 production support for Java-based applications and Oracle databases.; Experience supporting critical banking systems within the Customer Management (CCO) domain.; Familiarity with middleware patching, operating system patching, and certificate renewals..
How do I apply for this Senior System Analyst - L3 Production Support CCO job at Accenture Malaysia?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Senior System Analyst - L3 Production Support CCO Salary at Accenture Malaysia
Accenture Malaysia has not disclosed the salary for this role. Senior System Analyst - L3 Production Support CCO positions in Kuala Lumpur typically pay RM999–RM16,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
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