Service Business Manager at JOS - Kuala Lumpur
This job is no longer accepting applications.
It was posted on 24 June 2026 and has passed its 30-day listing period. See open Business Development jobs.
Role Summary
The Service Business Manager is responsible for overseeing the service operations and ensuring customer satisfaction. This role involves collaborating with various teams to enhance service delivery and drive business growth.
Job Description
In this role, the Service Business Manager will manage daily operations, coordinate with service teams, and ensure that customer needs are met efficiently. The position requires strong leadership skills and the ability to work in a dynamic environment with a focus on continuous improvement.
Key Responsibilities:
- Lead service operations to ensure high-quality customer support.
- Monitor service performance metrics and implement improvements.
- Coordinate with cross-functional teams to enhance service delivery.
- Develop and maintain strong relationships with clients.
- Analyze customer feedback to identify areas for improvement.
- Train and mentor team members to enhance their skills.
- Prepare reports on service performance and present findings to management.
Job Requirements
Bachelor's degree in Business Administration or related field.
Minimum 3 years of experience in service management.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Proficiency in English, both written and spoken.
Ability to analyze data and make informed decisions.
Service Business Manager - Frequently Asked Questions
What is the salary for a Service Business Manager at JOS in Kuala Lumpur?
JOS has not disclosed the salary for this role. Service Business Manager positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
Where is this Service Business Manager job located?
This Service Business Manager position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Service Business Manager role?
JOS is looking for Bachelor's degree in Business Administration or related field.; Minimum 3 years of experience in service management.; Strong leadership and team management skills..
How do I apply for this Service Business Manager job at JOS?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
JOS
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Required Skills
Service Business Manager Salary at JOS
JOS has not disclosed the salary for this role. Service Business Manager positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 49 comparable vacancies currently listed on SuperJobs.
How to Apply for Similar Service Business Manager Roles
- This job is no longer accepting applications.
- Open the "See open jobs" link above for similar roles that are hiring now.
- Create a free SuperJobs profile once and reuse it for every application. There is no agency fee.
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