Social Media & Community Specialist at ZUS Coffee - Kuala Lumpur

The Social Media & Community Specialist is responsible for managing social media content and community engagement across various platforms. This role plays a crucial part in enhancing brand presence and fostering relationships with followers in a dynamic work environment.

In this role, you will engage with our community and create compelling content that resonates with our audience. You will collaborate with cross-functional teams to ensure a cohesive brand message while analyzing performance metrics to optimize strategies.

Key Responsibilities:

• Create original content for social media platforms.
• Plan and execute social media strategies to enhance engagement.
• Engage with followers and respond to inquiries in a timely manner.
• Analyze performance metrics to assess the effectiveness of campaigns.
• Support influencer campaigns to broaden brand reach.
• Collaborate with marketing and design teams for consistent messaging.
• Stay updated on social media trends and best practices.