Social Media & Community Specialist – ZUS COFFEE
Role Summary
The Social Media & Community Specialist is responsible for managing social media content and community engagement across various platforms. This role plays a crucial part in enhancing brand presence and fostering relationships with followers in a dynamic work environment.
Job Description
In this role, you will engage with our community and create compelling content that resonates with our audience. You will collaborate with cross-functional teams to ensure a cohesive brand message while analyzing performance metrics to optimize strategies.
Key Responsibilities:
- Create original content for social media platforms.
- Plan and execute social media strategies to enhance engagement.
- Engage with followers and respond to inquiries in a timely manner.
- Analyze performance metrics to assess the effectiveness of campaigns.
- Support influencer campaigns to broaden brand reach.
- Collaborate with marketing and design teams for consistent messaging.
- Stay updated on social media trends and best practices.
Job Requirements
Bachelor’s Degree in Marketing, Communications, or related field
Fresh grads to 1 year of experience in social media or marketing
Experience in retail, F&B, or creative agencies preferred
Strong understanding of social media strategies
Proven content creation skills with a portfolio
Good copywriting abilities
Creative thinker with attention to detail
Strong interpersonal and communication skills
Quick Info
Company
ZUS COFFEE
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
Social Media Management
Content Creation
Copywriting
Community Engagement
Performance Analysis
Strategic Planning
Communication
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