SPE - Individual Policy Administration - Cantonese speaker at Cognizant Malaysia - Kuala Lumpur
Role Summary
The SPE - Individual Policy Administration - Cantonese speaker is responsible for managing complex individual policy administration tasks. This role significantly impacts customer satisfaction by ensuring accurate and timely processing of customer records and policy issues.
Job Description
In this position, you will engage in day-to-day management of individual policy administration, guiding junior team members and collaborating with leadership to ensure smooth operations. You will also support quality assurance efforts and address any irregularities in workload.
Key Responsibilities:
- Manage complex individual policy administration tasks.
- Process customer records and resolve policy issues accurately and timely.
- Guide and mentor junior team members in their tasks.
- Collaborate with leadership to monitor workload and address irregularities.
- Support quality assurance efforts to maintain compliance.
- Resolve escalated concerns effectively.
- Maintain a strong background in insurance operations.
Job Requirements
3 - 5 years' relevant experience in policy administration and premium collection in medical or insurance areas.
Strong awareness of risk control and ability to work independently.
Ability to work under pressure.
Good time management skills.
Accountability in work performance.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Policy Administration
Insurance Operations
Problem-Solving
Time Management
Quality Assurance
Mentoring
Collaboration
SPE - Individual Policy Administration - Cantonese speaker Salary at Cognizant Malaysia
Cognizant Malaysia has not disclosed the salary for this role.
How to Apply for This SPE - Individual Policy Administration - Cantonese speaker Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Cognizant Malaysia asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-08, so apply early.
SPE - Individual Policy Administration - Cantonese speaker - Frequently Asked Questions
What is the salary for a SPE - Individual Policy Administration - Cantonese speaker at Cognizant Malaysia in Kuala Lumpur?
Cognizant Malaysia has not disclosed the salary for this role.
Where is this SPE - Individual Policy Administration - Cantonese speaker job located?
This SPE - Individual Policy Administration - Cantonese speaker position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this SPE - Individual Policy Administration - Cantonese speaker role?
Cognizant Malaysia is looking for 3 - 5 years' relevant experience in policy administration and premium collection in medical or insurance areas.; Strong awareness of risk control and ability to work independently.; Ability to work under pressure..
How do I apply for this SPE - Individual Policy Administration - Cantonese speaker job at Cognizant Malaysia?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-08.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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