SPE – Cognizant Malaysia

The Medical Pre-underwriting Advisor role involves performing underwriting administrative tasks related to health insurance applications, ensuring compliance with guidelines and maintaining quality assurance. The position requires handling various operational duties to support the processing and accurate pre-underwriting of individual health insurance applications.

The SPE - Medical Pre-underwriting Advisor is responsible for handling underwriting administrative tasks including new application processing, participating in review meetings, and quality assurance. This role involves utilizing knowledge in operation, medical, and underwriting combined with logical and analytical thinking to ensure that applications for enrolment and policy changes for individual health schemes are processed smoothly, comply with guidelines, and are pre-underwritten accurately and consistently. The position also involves data capture, handling customer emails, preparing and validating underwriting letters, filing documents, preparing audit and quality checking reports, and ensuring daily activities are carried out smoothly according to guidelines and business rules to deliver quality outcomes.