SPE – Cognizant Malaysia
Cognizant Malaysia
Fintech
Role Summary
The Process Executive in Payments & Fraud at Cognizant is responsible for process execution and requires skills such as independent working, social media awareness, adaptability, organizational ability, and attention to detail. The role demands proficiency in Arabic and English communication, an understanding of local culture, and handling sensitive content in a 24x7 environment.
Job Description
The SPE-Payments & Fraud role involves process execution with responsibilities aligned to individuals at the Process Executive or Senior Process Executive level. Candidates should be graduates or diploma holders with under 12 months of experience for Process Executives and over 12 months for Senior Process Executives. The role demands capabilities such as working independently, having internet and social media savvy, adaptability, organizational skills, and a strong attention to detail. Excellent communication skills in Arabic and English, knowledge of local culture, and experience with confidential information management are also important. Candidates must be comfortable working with sensitive content and in a 24x7 environment, exhibiting excellent analytical, research, and interpersonal skills.
Job Requirements
Graduate or diploma holder.
Ability to work independently.
Experience with social networking or similar programs.
Internet savvy.
Interest in social media and current events such as trending topics and viral news.
Quick learner and adaptable to new processes, concepts, and skills.
Organized and able to manage time and tasks efficiently.
Strong attention to detail and desire to deliver accurately and efficiently to a high standard.
Neutral mindset towards different content that needs classification regardless of content.
Result-oriented, self-motivated, independent, and inquisitive.
Able to thrive in a fast-paced and team-oriented environment.
Excellent analytical and research skills.
Excellent written, reading, and spoken communication skills in Arabic and understanding of the native local culture.
Good communication skills in English.
Experience in online community exposure.
Experience with confidential information collection and management is preferable.
Willingness to work in a 24x7 environment.
Comfortable working with explicit and sensitive content.
Ability to manage critical situations with minimum supervision.
Good interpersonal and communication skills.
Ability to perform in adverse situations.
Quick Info
Company
Cognizant Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Process Execution
Social Media Savvy
Analytical Skills
Research Skills
Attention To Detail
Communication Skills
Time Management
Confidential Information Management
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