Supervisor – Marriott International
Role Summary
The Supervisor - Loyalty & Admin Office is responsible for the recognition and engagement of Elite members. This role ensures the highest quality member stay experience throughout their journey by managing communication and delivery of Elite benefits programs.
Job Description
In this role, you will engage with Elite members to enhance their experience and ensure adherence to company standards. You will work in a dynamic environment that prioritizes exceptional guest service and professional communication.
Key Responsibilities:
- Manage communication and delivery of Elite benefits programs.
- Ensure recognition and engagement of Elite members.
- Adhere to company policies and maintain a professional appearance.
- Provide exceptional guest service according to company standards.
- Maintain confidentiality of proprietary information and protect company assets.
- Support team goals and respond appropriately to concerns of other employees.
- Demonstrate professionalism in personal appearance and guest interaction.
Job Requirements
High school diploma or G.E.D. equivalent is required.
At least 2 years of related work experience is preferred.
Ability to follow company policies and procedures.
Maintain confidentiality of proprietary information.
Provide clear and professional communication with guests and team members.
Quick Info
Company
Marriott International
Location
Johor
Salary
—
Skills Required
6 skills
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Required Skills
Communication
Guest Service
Team Collaboration
Problem Solving
Attention To Detail
Professionalism
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