Supervisor – Marriott International
Marriott International
Hospitality
Role Summary
The Supervisor in the Loyalty & Admin Office is responsible for ensuring Elite guests have a high-quality stay experience. The role involves engaging with Elite members, managing the delivery of benefits programs, and providing professional guest service according to company standards.
Job Description
The Supervisor - Loyalty & Admin Office is responsible for the recognition and engagement of Elite members, ensuring the highest quality member stay experience throughout their journey. This role involves managing communication and delivery of Elite benefits programs, adhering to company policies, maintaining professional appearance, and providing exceptional guest service according to company standards.
Job Requirements
High school diploma or G.E.D. equivalent is required.
At least 2 years of related work experience is preferred.
No supervisory experience is required for this position.
Ability to follow company policies and procedures.
Maintain confidentiality of proprietary information and protect company assets.
Provide clear and professional communication with guests and team members.
Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Support team goals and respond appropriately to concerns of other employees.
Demonstrate professionalism in personal appearance and guest interaction.
Quick Info
Company
Marriott International
Location
Johor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Customer Service
Teamwork
Communication
Policy Compliance
Confidentiality
Guest Relations
Professionalism
Employee Engagement
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