Role Summary
The T&T Consultant - Technology Strategy & Transformation is responsible for delivering end-to-end ServiceNow implementations tailored to specific client needs. This role involves engaging with stakeholders, mentoring junior consultants, and ensuring high-quality deliverables in a fast-paced environment.
Job Description
In this role, you will work closely with clients to gather requirements and define technical solutions while performing hands-on platform configuration. You will also conduct workshops and support pre-sales activities to ensure all deliverables meet quality and budget standards.
Key Responsibilities:
- Deliver end-to-end ServiceNow implementations across enterprise solutions.
- Engage stakeholders to gather requirements and define technical solutions.
- Perform hands-on platform configuration and system administration.
- Provide mentorship to junior consultants and conduct workshops.
- Support pre-sales activities and client engagement.
- Ensure all deliverables meet quality and budget standards.
- Conduct system upgrades and enhancements as needed.
Job Requirements
Minimum 3 years of experience in Design and Implementation of ServiceNow Automation Platform.
ServiceNow Certified System Administrator and Certified Implementation Specialist (ITSM or other modules).
Exceptional problem-solving skills with logical reasoning and creative thinking abilities.
Effective interpersonal and communication skills for team collaboration and client engagement.
Willingness to work in a fast-paced environment with challenging hours and travel requirements.
Proficiency in ServiceNow Application Developer or ServiceNow Discovery is a significant plus.
Quick Info
Company
—
Location
Kuala Lumpur
Salary
—
Incentive / Bonus
Not specified
Skills Required
7 skills
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Required Skills
Servicenow Implementation
Stakeholder Engagement
Problem Solving
Communication
Team Collaboration
System Administration
Technical Solution Design
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