T&T Senior Analyst – Deloitte Consulting
Role Summary
The T&T Senior Analyst - ETP As A Service/Operate (SAP FICO) is responsible for providing Level 2 Application Managed Services support for SAP applications. This role involves troubleshooting production incidents, collaborating with developers, and supporting project teams to deliver effective solutions.
Job Description
In this role at Deloitte, you will engage in day-to-day activities that include resolving production incidents and enhancing SAP applications. You will also prepare presentation materials and coordinate client communications in a dynamic team environment.
Key Responsibilities:
- Provide Level 2 Application Managed Services support for SAP applications.
- Troubleshoot and resolve production incidents effectively.
- Collaborate with developers to deliver enhancements to existing applications.
- Support project teams in delivering solution applications.
- Prepare presentation materials for client communications.
- Coordinate communications with clients to ensure clarity and satisfaction.
- Uphold firm standards and contribute to business development efforts.
- Assist in proposal, presentation, and publication preparation.
Job Requirements
Have at least 2-3 years of experience working with SAP S/4HANA or SAP ECC as a support team lead/member.
Possess basic knowledge of integration with related modules/sub-modules.
Experience in delivering solutions on cloud or on-premise platforms.
Familiarity with traditional waterfall and/or Agile delivery approaches.
Certifications in relevant applications or ITIL/Project Management is an advantage.
Good command of the English language; additional languages are a plus.
Strong analytical thinking and stakeholder engagement skills.
Proactive and able to work independently.
Quick Info
Company
Deloitte Consulting
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
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Required Skills
SAP FICO
Application Managed Services
Troubleshooting
Agile Methodology
Cloud Solutions
Stakeholder Engagement
Analytical Thinking
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