T&T Senior Consultant – Deloitte Consulting
Deloitte Consulting
Technology-Software
Role Summary
This role involves leading SAP projects and providing Level 2 or Level 3 Application Managed Services support. The individual will resolve escalated production incidents, lead solution design discussions, support project delivery, and collaborate with team members while adhering to client IT policies and AMS processes.
Job Description
The role involves providing Level 2 or Level 3 Application Managed Services (AMS) support, resolving escalated production incidents, conducting root cause analyses, leading solution design discussions, and ensuring adherence to AMS processes and client IT policies. Additionally, the role includes supporting project teams in delivering solutions, developing work products, preparing presentations, and coordinating client communications. The individual will collaborate with diverse team members to solve problems and improve client outcomes, lead or coach junior team members, and contribute to business development efforts. Senior Consultants are also expected to demonstrate personal learning commitment, accountability, effective communication, integrity, and an understanding of Deloitte's business priorities.
Job Requirements
A bachelor’s degree in information technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
Have at least 6-8 years’ experience working with the SAP S/4HANA or SAP ECC as a support team lead/member, implementation team lead/member of SAP FICO/ SAP Basis/ SAP MM.
Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
Any experience within basic technical debugging is an added advantage.
Having at least 3 years of experience leading a team is an added advantage.
Have experience in delivering solutions on cloud or on-premise platforms.
Have experience working on traditional waterfall and/or Agile delivery approach.
Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g., PMP, PRINCE or Agile) is an added advantage.
Good command of English Language.
Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes.
Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner.
Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business.
Willing to work based on clients’ business workdays and office hours and on rotation basis to support any critical or high request after client’s business office hours.
Ability to travel if required, i.e. to be placed at Client’s site for the project.
Quick Info
Company
Deloitte Consulting
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
10 skills
Click to submit your application
Required Skills
Application Managed Services (AMS)
SAP S/4HANA
SAP ECC
SAP FICO
SAP Basis
SAP MM
Root Cause Analysis
Team Leadership
Project Management
Agile Methodology
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances