Team Lead, Sales at AirAsia - Sarawak
This job is no longer accepting applications.
It was posted on 21 May 2026 and has passed its 30-day listing period. See open Sales jobs.
Role Summary
The Team Lead, Sales is responsible for overseeing the daily activities of Sales Officers to ensure targets are met and customer service standards are maintained. This role plays a crucial part in driving revenue and enhancing customer interactions within the AirAsia sales environment.
Job Description
As a Sales Team Lead, you will engage in daily operations, providing hands-on coaching and support to your team at the sales counter. You will manage customer interactions and ensure that the physical outlet reflects the AirAsia brand professionally.
Key Responsibilities:
- Oversee daily activities of Sales Officers to meet sales targets.
- Drive revenue by encouraging the up-selling of ancillary products.
- Provide hands-on coaching and support at the sales counter.
- Manage customer interactions and document sales data.
- Ensure the physical outlet reflects the AirAsia brand professionally.
- Monitor team performance and provide feedback for improvement.
- Collaborate with management to develop sales strategies.
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Job Requirements
Proven experience in sales or customer service leadership.
Ability to work on a shift rotation, including weekends and public holidays.
Strong communication skills to coach team members and handle customer feedback.
Proficiency in using computers for recording transactions and reporting.
Demonstrated ability to meet and exceed monthly sales targets and KPIs.
Team Lead, Sales - Frequently Asked Questions
What is the salary for a Team Lead, Sales at AirAsia in Sarawak?
AirAsia has not disclosed the salary for this role.
Where is this Team Lead, Sales job located?
This Team Lead, Sales position is based in Sarawak, Malaysia. This role is fully on-site.
What qualifications do I need for this Team Lead, Sales role?
AirAsia is looking for Proven experience in sales or customer service leadership.; Ability to work on a shift rotation, including weekends and public holidays.; Strong communication skills to coach team members and handle customer feedback..
How do I apply for this Team Lead, Sales job at AirAsia?
This job is no longer accepting applications. Similar roles that are hiring now are linked on this page, and you can apply to those directly on SuperJobs with no agency fee.
Quick Info
Company
AirAsia
Location
Sarawak
Salary
Undisclosed
Incentive / Bonus
Performance-based incentives available.
Skills Required
7 skills
Required Skills
Team Lead, Sales Salary at AirAsia
AirAsia has not disclosed the salary for this role.
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