Telesales Executive at Pos Malaysia - Kuala Lumpur

The Telesales Executive is responsible for proactively identifying and acquiring new SME customers through outbound calls. This role significantly impacts revenue generation and client retention by managing a portfolio of accounts and building strong relationships with clients.

As a Telesales Executive, you will engage in high-volume outbound calls to connect with potential SME customers. You will work in a dynamic environment focused on achieving sales targets and fostering long-term client satisfaction.

Key Responsibilities:

• Identify and acquire new SME customers through proactive outbound calls.
• Manage a portfolio of accounts to drive revenue through upselling and cross-selling.
• Maintain a sales pipeline and achieve monthly sales targets.
• Build and nurture strong relationships with clients for long-term retention.
• Conduct follow-ups and provide excellent customer service to clients.
• Collaborate with team members to share best practices and strategies.
• Utilize CRM systems to track sales activities and client interactions.