Travel Consultant Executive – Accomy Malaysia
Role Summary
The Travel Consultant Executive is responsible for providing exceptional customer support and ensuring customer satisfaction. This role significantly impacts the overall customer experience in a dynamic and fast-paced environment.
Job Description
The Travel Consultant Executive is a full-time, on-site role based in Kuala Lumpur at The Ascent, Paradigm PJ. The role involves delivering excellent customer service while working a five-day week with two days off.
Key Responsibilities:
- Provide exceptional customer support to clients.
- Ensure customer satisfaction through effective communication.
- Maintain proper phone etiquette during interactions.
- Handle customer complaints and resolve issues promptly.
- Multitask effectively while paying attention to detail.
- Collaborate with team members to enhance customer experience.
- Work in a 24/7 rotation shift basis, including weekends.
Job Requirements
Experience in Travel Consulting, Customer Support, or Customer Service.
Strong problem-solving and communication skills.
Ability to handle customer complaints effectively.
Experience in the travel or hospitality industry is a plus.
Fluency in English and Mandarin is required.
Additional fluency in other languages is a plus.
Quick Info
Company
Accomy Malaysia
Location
Selangor
Salary
MYR 4000 - 6000
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
Multitasking
Attention To Detail
Phone Etiquette
Team Collaboration
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances