Trust and Safety Associate – Accenture Malaysia
Role Summary
The Trust and Safety Associate - Japanese speaker is responsible for maintaining internet safety by reviewing and moderating online content. This role involves analyzing various types of content and ensuring compliance with client guidelines to enhance user safety.
Job Description
In this role, you will engage in daily tasks that involve reviewing and moderating user-generated content to ensure it meets safety standards. You will work in a dynamic environment that requires attention to detail and a commitment to user advocacy.
Key Responsibilities:
- Review and moderate online content to ensure compliance with safety standards.
- Analyze user profiles and various content types, including text, audio, and video.
- Investigate reported or flagged issues and escalate as necessary.
- Classify or remove content based on client guidelines.
- Contribute to process improvements and training initiatives.
- Advocate for the user community by ensuring their safety online.
- Maintain awareness of client policies and guidelines related to content safety.
Job Requirements
Ability to communicate in Japanese.
Strong resilience and coping skills.
Willingness to participate in continuous training.
Capability to investigate and resolve content issues.
Awareness of client policies related to content safety.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Content Moderation
Analytical Skills
Communication
Problem-Solving
Attention To Detail
User Advocacy
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
Similar Roles
Browse every open vacancy for these job titles across Malaysia.