Trust and Safety Associate – Accenture Malaysia
Role Summary
The Trust and Safety Associate - Korean Speaker role involves reviewing and managing online content to ensure compliance with client guidelines and maintain internet safety. The position requires strong Korean communication skills, resilience in handling sensitive content, and participation in continuous training and well-being programs.
Job Description
The Trust and Safety Associate - Korean Speaker role involves working within Accenture Operations' Trust and Safety offering, which supports leading platform companies in maintaining internet safety. The position includes reviewing, analyzing, and classifying content such as user profiles, audio, video, and text to ensure compliance with client guidelines and addressing issues reported by users or flagged by systems. It requires resilience due to potential exposure to sensitive or objectionable content and includes participation in well-being programs designed for this community.
Job Requirements
Strong communication skills in Korean.
Ability to review and classify content according to client guidelines.
Resilience and coping skills to handle potentially objectionable and sensitive content.
Basic knowledge of content moderation and trust and safety principles.
Ability to participate in continuous training and process improvement initiatives.
Skills to investigate, resolve, and escalate content-related issues.
Capacity to advocate for the user community and engage in sensitive discussions.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Content Moderation
Trust And Safety
Korean Language Proficiency
Communication Skills
Resilience
Problem Investigation
Process Improvement
User Advocacy
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