Trust & Safety Analyst (Indonesian Speaker) at Accenture Malaysia - Kuala Lumpur
Role Summary
The Trust & Safety Analyst (Indonesian Speaker) is responsible for leading a team of Content Moderators to ensure the safety and integrity of user-generated content. This role plays a critical part in maintaining a secure online environment by addressing and resolving user-reported issues and system flags.
Job Description
In this role, you will oversee the daily operations of a team dedicated to analyzing and reviewing various forms of user content, including profiles, audio, videos, and text. You will be exposed to sensitive content, requiring strong resilience and coping skills, while actively participating in well-being support programs for the Trust & Safety community.
Key Responsibilities:
- Lead a team of Content Moderators in analyzing and reviewing user-generated content.
- Investigate and escalate issues reported by users or flagged by the system.
- Resolve content-related issues efficiently and effectively.
- Collaborate with training and quality teams to identify training needs.
- Create and manage Standard Operating Procedures and documentation.
- Conduct individual meetings for coaching and supporting team members.
- Report performance data and manage team attendance and leave.
Job Requirements
Strong resilience and coping skills to handle exposure to sensitive content.
Proven experience in team leadership and management.
Experience in conducting performance reviews and implementing improvement plans.
Ability to collaborate with training and quality teams.
Competence in creating and managing documentation.
Strong organizational and communication skills.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Leadership
Content Moderation
Problem Solving
Team Management
Communication
Organizational Skills
Trust & Safety Analyst (Indonesian Speaker) Salary at Accenture Malaysia
Accenture Malaysia has not disclosed the salary for this role.
How to Apply for This Trust & Safety Analyst (Indonesian Speaker) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Accenture Malaysia asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-25, so apply early.
Trust & Safety Analyst (Indonesian Speaker) - Frequently Asked Questions
What is the salary for a Trust & Safety Analyst (Indonesian Speaker) at Accenture Malaysia in Kuala Lumpur?
Accenture Malaysia has not disclosed the salary for this role.
Where is this Trust & Safety Analyst (Indonesian Speaker) job located?
This Trust & Safety Analyst (Indonesian Speaker) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Trust & Safety Analyst (Indonesian Speaker) role?
Accenture Malaysia is looking for Strong resilience and coping skills to handle exposure to sensitive content.; Proven experience in team leadership and management.; Experience in conducting performance reviews and implementing improvement plans..
How do I apply for this Trust & Safety Analyst (Indonesian Speaker) job at Accenture Malaysia?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-25.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
Similar Roles
Browse every open vacancy for these job titles across Malaysia.
Trust & Safety Analyst (Indonesian Speaker) jobs in Kuala Lumpur
Browse the wider market this role sits in — by sector, by state, and both together.
Guides for this career
Salary benchmarks, application advice and employment rights for this field.