Trust & Safety Associate – Accenture Malaysia
Role Summary
This role is for a Trust & Safety Associate who will review online content in Hindi to maintain the safety and quality of digital platforms. The position involves analyzing various types of content and addressing issues reported by users or flagged by the system while managing exposure to sensitive material.
Job Description
The Trust & Safety Associate - Hindi Speaker role at Accenture involves content moderation to help maintain the safety and quality of online content. The associate will analyze and review user profiles, audio, videos, and text-based content, and handle issues reported by users or flagged by the system. This role requires resilience due to potential exposure to sensitive content and participation in well-being programs is supported.
Job Requirements
Good communication skills in Hindi and English.
Ability to analyze and review various types of online content.
Capability to investigate, escalate, and resolve content-related issues.
Strong resilience and coping skills to manage exposure to potentially objectionable content.
Willingness to participate in continuous training and process improvement initiatives.
Ability to understand and apply changing client policies and guidelines.
Commitment to support community safety and advocacy for users.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Content Moderation
Content Analysis
Issue Resolution
Communication Skills
Resilience
Policy Compliance
Process Improvement
Community Safety Advocacy
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