Trust & Safety Associate – Accenture Malaysia
Role Summary
The Trust & Safety Associate - Russian Speaker is responsible for maintaining the safety and quality of online content. This role involves analyzing user-generated content and addressing reported issues to ensure a secure online environment.
Job Description
In this position, you will engage in the daily review and analysis of various types of user-generated content, including profiles, audio, videos, and text. You will work in a supportive environment that emphasizes well-being and continuous training to handle sensitive material effectively.
Key Responsibilities:
- Analyze and review user-generated content for compliance with guidelines.
- Investigate and resolve reported issues related to content.
- Escalate complex cases to appropriate teams for further action.
- Participate in continuous training programs to enhance skills.
- Engage in discussions around sensitive topics to promote community safety.
- Collaborate with team members to share insights and best practices.
- Maintain up-to-date knowledge of changing policies and client guidelines.
Job Requirements
Strong resilience and coping skills.
Fluency in Russian.
Ability to analyze various types of content.
Willingness to comply with client guidelines.
Capability to investigate and resolve content issues effectively.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Content Analysis
Problem Solving
Communication
Resilience
Attention To Detail
Team Collaboration
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