Trust & Safety Associate – Accenture Malaysia
Role Summary
The Trust & Safety Associate - Russian Speaker is responsible for reviewing and analyzing various types of user-generated content to help maintain the safety and quality of online platforms. The role involves investigating reported issues and requires resilience due to exposure to sensitive material, along with participation in ongoing training and well-being programs.
Job Description
The Trust & Safety Associate - Russian Speaker plays a critical role in helping maintain the safety and quality of online content. This position involves analyzing and reviewing various types of user-generated content including profiles, audio, videos, and text, as well as investigating and resolving reported issues. The role requires resilience due to potential exposure to sensitive or objectionable material and entails participation in well-being programs and continuous training to support the responsibilities.
Job Requirements
Strong resilience and coping skills to manage exposure to sensitive content.
Ability to analyze and review user profiles, audio, videos, and text-based content.
Willingness to comply with client guidelines and update knowledge on changing policies.
Capability to investigate, escalate, and resolve content issues effectively.
Participation in continuous training and well-being programs.
Ability to engage in conversations around socially sensitive topics to help maintain community safety.
Fluency in Russian to support specific content moderation needs.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Content Moderation
Resilience
Content Analysis
Issue Investigation
Policy Compliance
Continuous Learning
Communication
Russian Language Proficiency
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