Trust & Safety New Associate (Indonesian) at Accenture Malaysia - Kuala Lumpur

The Trust & Safety New Associate (Indonesian) is responsible for ensuring the quality and safety of online content. This role involves analyzing and reviewing user-generated content while advocating for the user community in a fast-paced environment.

As a Trust & Safety New Associate, you will engage in daily content moderation tasks, reviewing user profiles, audio, videos, and text-based content to address reported issues. You will work closely with changing client policies and contribute to process improvement initiatives.

Key Responsibilities:

• Analyze and review user-generated content to ensure compliance with community standards.
• Investigate complex content issues reported by users or flagged by systems.
• Maintain high standards of quality and efficiency in a fast-paced environment.
• Collaborate with team members to adhere to changing client policies.
• Participate in process improvement initiatives to enhance content moderation practices.
• Advocate for the user community while performing duties objectively.
• Work varying shifts and non-standard hours as required.