Trust & Safety New Associate – Accenture Malaysia
Role Summary
The Trust & Safety New Associate is responsible for ensuring adherence to client guidelines by reviewing and managing content. This role plays a crucial part in maintaining a safe online environment by analyzing user-generated content and addressing reported issues.
Job Description
In this role, you will engage in daily tasks that involve reviewing, classifying, and removing content to meet client standards. You will work in a supportive environment that emphasizes well-being and resilience while handling sensitive material.
Key Responsibilities:
- Review and classify content according to client guidelines.
- Analyze user profiles and various content types including audio, video, and text.
- Investigate and resolve issues reported by users or flagged by systems.
- Participate in well-being support programs to promote health.
- Stay updated on changing client policies and guidelines.
- Engage in discussions around socially sensitive topics to ensure community safety.
- Collaborate in training programs and workgroup discussions for role development.
Job Requirements
Strong resilience and coping skills to handle sensitive content.
Effective communication skills in Malay and Indonesian languages.
Good understanding of client policies and guidelines.
Ability to investigate and resolve complex content issues.
Willingness to participate in training and development programs.
Quick Info
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
—
Skills Required
7 skills
Click to submit your application
Required Skills
Content Review
Content Classification
Analytical Skills
Problem Solving
Communication
Resilience
Team Collaboration
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances