

Technology-Software
The Trust & Safety Associate role for Malay speakers at Accenture involves ensuring the safety and quality of online content by reviewing and analyzing various types of user-generated content. The position requires adherence to client policies and active participation in training and well-being support programs.
The Trust & Safety New Associate - Malay Speaker role at Accenture Operations involves contributing to the safety and quality of online content by analyzing and reviewing user profiles, audio, videos, and text-based content. The associate will investigate, escalate, or resolve issues reported by users or flagged by the system while maintaining resilience due to potential exposure to objectionable and sensitive content. The role includes organizing and publishing content, understanding client policies, resolving complex content issues, advocating for users, and participating in process improvements and training programs.
Ability to communicate effectively in Malay.
Resilience and coping skills to handle potentially objectionable and sensitive content.
Attention to detail to accurately analyze, review, and classify content.
Ability to understand and apply client policies and guidelines.
Commitment to participate in training programs and well-being support initiatives.
Capacity to work collaboratively in a team environment.
Basic technical skills to use content moderation tools and channels.
Company
Accenture Malaysia
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Content Moderation
Malay Language Communication
Content Analysis
Policy Compliance
Resilience
Attention To Detail
Team Collaboration
Technical Proficiency