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Trust & Safety New Associate – Accenture Malaysia

Accenture Malaysia
Kuala Lumpur
Salary: Undisclosed
Accenture Malaysia

Accenture Malaysia

Technology-Software

Role Summary

The Trust & Safety Associate role for Malay speakers at Accenture involves ensuring the safety and quality of online content by reviewing and analyzing various types of user-generated content. The position requires adherence to client policies and active participation in training and well-being support programs.

Job Description

The Trust & Safety New Associate - Malay Speaker role at Accenture Operations involves contributing to the safety and quality of online content by analyzing and reviewing user profiles, audio, videos, and text-based content. The associate will investigate, escalate, or resolve issues reported by users or flagged by the system while maintaining resilience due to potential exposure to objectionable and sensitive content. The role includes organizing and publishing content, understanding client policies, resolving complex content issues, advocating for users, and participating in process improvements and training programs.

Job Requirements

Ability to communicate effectively in Malay.

Resilience and coping skills to handle potentially objectionable and sensitive content.

Attention to detail to accurately analyze, review, and classify content.

Ability to understand and apply client policies and guidelines.

Commitment to participate in training programs and well-being support initiatives.

Capacity to work collaboratively in a team environment.

Basic technical skills to use content moderation tools and channels.

Quick Info

Company

Accenture Malaysia

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

8 skills

Click to submit your application

Required Skills

1

Content Moderation

2

Malay Language Communication

3

Content Analysis

4

Policy Compliance

5

Resilience

6

Attention To Detail

7

Team Collaboration

8

Technical Proficiency

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