Customer service representative
Mar 10, 2026Pros
insurance. team. location parking skills
Cons
salary bonus growth tedious unfun

Global Business Services1, First Ave, Bandar Utama, 47800 Petaling Jaya, Selangor, Malaysia
insurance. team. location parking skills
salary bonus growth tedious unfun
High standards of global procedures, training opportunities, continuous improvement, great colleagues
Too many simultaneous projects, no long-term project strategy
some colleagues are really good
Salary is 40-60% less than the market, management does not appreciate your results and quality of work, low salary increases, high staff turnover (your team changes every year, you train new employees all the time), many meetings, office is in the one of the worst areas of the city! Company does not pay for overtime, it is impossible to get a promotion.
Good atmosphere and good venefits
High workload, poor comunication management
Overall, my experience at allnex was decent. The salary was competitive, and I had the pleasure of working with some great colleagues.
The company culture can be challenging, and it's clear that there's room for improvement. One of the main drawbacks was the lack of investment in infrastructure and comfort, which made it difficult to feel truly supported.
Flexible timing Home office possibilities
In the office only 1 machine with carbonated water and all others are with usual water
Good org structure, flex hours
Office Location, mandatory work from the office, salary level
Flexible working arrangements, bearable workload, supportive manager
You might feel a bit lonely especially if you are a new hire and younger. Majority of the staffs here are older and have been around for years, and while that shows a low turnover rate, it is a bit hard to make work friends.
Pay and benefits are good.
Difficult to implement any changes. Lots of individuals who have been with the company for decades who are hesitant to change policies or procedures, to say the least.
Good collective and competative salary for a part-time job. Interesting cases, so you will never get bored at your workplace.
Sometimes it is hard to keep up-to-date, due to a big amount of workflows. Sometimes due to integrations your collegues slow you down.