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CeX Malaysia

CeX Malaysia Reviews

RetailNuovolife Sdn. Bhd., Unit E 13 6, Plaza Mont Kiara, No 2, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

100 reviews

Sales assistant

Mar 19, 2026

Pros

culture, contact with the customers, colleagues

Cons

minimum wage (heard of living wage), asking staff to arrive 30mns before shift, still handling ZERO hours contracts, imposing sales target that contradict the whole philosophy of CEX, reducing staff discount from 20% to 15% so the franchisee can pocket the 5%, treating staff like they are retarded geeks out to fleece you...

Store manager

Mar 19, 2026

Pros

People are great Perks are good

Cons

Massive workload Poor wage No thanks given

Commercial analyst

Mar 19, 2026

Pros

Great and flexible work environment. Management is very approachable even upto the rank of CEO.

Cons

less than average salary for London Analysts. Not much scope for growth within the team.

Anonymous employee

Mar 19, 2026

Pros

Chilled out staff and free food.

Cons

Not anything as such actually.

Sales assistant

Mar 19, 2026

Pros

Company is honestly pretty great Staff meals with unlimited cocktails Variety of jobs

Cons

Management are lazy Customers are the worst: rude, mean, clueless

Cashier

Mar 19, 2026

Pros

Great collegues with similar interests. Oppurtunities to apply my knowledge of electronics to a low-level job. Some nice customers, sometimes.

Cons

Very understaffed. I sometimes stood at a kiosk for 4-5 hours straight due to customer demand. Due to this, discs would pile up around you and you'd be working in upleasent conditions. Poor communication from manager to staff. Zero-hour. 1-2 hours overtime every day, usually always unpaid.

Sales assistant

Mar 19, 2026

Pros

Access to the current tech/ games and films

Cons

Minimum wage, Little to no progress prospects

Sales assistant

Mar 19, 2026

Pros

It beat being a bartender

Cons

The space behind the tills were very cramped

Anonymous employee

Mar 19, 2026

Pros

Small teams in store. Excellent discount. No appearance guidelines.

Cons

Terrible Management. Low pay; expected to do 30+ minutes of work for free every day. Only zero hour contracts

Sales supervisor

Mar 19, 2026

Pros

Free festival every year. 15% staff discount. Most of the people who work there are nice

Cons

Working for franchise can be absolutely dreadful as some owners don't have a clue how to run a business or manage staff. Hourly rate for supervisor was 3p and hour more than minimum wage. When I raised this issue they offered me a new contract in which I would be working for 60p less than minimum wage. No real break room was provided so staff had to take the breaks in a dusty, damp basement with a rotting wall. They will try to keep your contract on the lowest hours possible so if they want to get rid of you they just stop giving you hours. Some customers are absolutley foul to deal with and will often be rude and aggressive. Pay was wrong on several occasions. Corporate may be a bit more structured but I cant imagine it is much better