Citi

IT issues can be slow to resolve

Working on phones, very bad for micromanaging, long hours for each shift

Work life balance can be better

Nothing significant to highlight as of now.

compensation is not really competitive

None at all. Everything is good

no work-life-balance, poor culture, politics within team,

Working hours, chances to progress

Long working hours, high turnover

Communication is clunky between management and employees. We had a supervisor consistently raising expectations for performance. Many people were fired because of it, and our position was listed as hiring for less pay than when I was hired. It seemed like they were trying to squeeze out the people who got raises for new hires that were paid less.