Anonymous employee
Mar 19, 2026Pros
Easy work , great W/L balance
Cons
Work could get boring , no growth opportunities

Financial ServicesMenara Citibank, Jalan Ampang, Kuala Lumpur
Easy work , great W/L balance
Work could get boring , no growth opportunities
Good pay compared to other large banks
Can get stuck in a title
Strong team culture and collaborative environment Employees are willing to take time to mentor and answer questions Exposure to high-impact, fast-paced work Emphasis on professional development and learning
Fast-paced environment can involve long hours during busy periods Steep learning curve for new analysts
The benefits are good, medical coverage was high. Banking privilege for fixed deposit and brokerage is attractive.
Too much restructuring going on. Within 1 year my job scope was changed twice.
I would recommend Citi to anyone
Technology and overall organizational management need to be improved
flexible, work life balance, good benefits and time off
high benefits but each year has different options
Compliance heavy, so you need to cover yourself and not get in trouble
Heavy workload and very challenging so you need to manage your time well
Good work-life balance Good for learning
The organization structure is a little bit messy
The people are great to work with, lovely and genuine.
These past two years have made it a toxic work environment - the survivor's guilt and constant (every week) round of layoffs is insane. We legit see the push to send our jobs overseas and down south. Everyone's trying to get out asap. HR has been significantly reduced in the NY office, so we now have new HR partners in Florida. They are so useless and don't know what they are doing.
Negative Negative Negative Negative Negative
If you want your health and personal life then this is the place to be. Poor management, lack of planning results in pressure bought down on lower level hierarchy employees by there reporting managers. Everyday we are asked to extend the working hours (even though we already work 12-13 hours without break) Their platforms are not ready and fail almost daily with different issues. And we are asked to fix it along with our tasks within the deadline which was estimated before the issues encountered. Constant threats of firing the employees if the tasks are spilled after the deadline, even if there were environment issues.