Concentrix Cvg Malaysia Employee Reviews & Ratings

Minimum wage, long hours and unrealistic targets

No experience letter to me

They can provide 1 free meals for night shift employees

Non competitive salary A lot of responsabilities

Certain aspects are not pre-determined

Bad security, Bad Food,Bad timing

Early login one way cab

management, growth, help, call volume,

Bad vibes, the compqny has an attitude towards its employees esoecially agents.

they are out of touch, they bring in managers who have never done the work they are now over and then make changes (attrition went down during the holidays shocker) some good and mostly bad. I have seen to many managers with egos and tend to go on power trips.

less pay night shift no cab facility

Transportation issue in tier 3 cities

Travelling facility would be a little better.

low salary compared to the current market

Low options to grow in the project

Cafeteria can be better and food menu can be added

Very very good thank u

Training materials could include more practical examples.

No cons , work , culture everything is good

No indoor games for break

Contracts on temporary assignments, meaning there is no stability or guarantee of pay rates or schedules.

Low salary No career progression No job security as if project ended,will be jobless after that

Too many seasonal jobs that treat new hires as disposable.

Too many foreigner acting like local, bad management, micromanage

No free cab for men and 9 and half working hours

No Free Cab facility for boys

Shifting Schedules: Asahan ang "graveyard shift." Mahirap ito sa simula dahil mababaligtad ang oras ng tulog mo at baka maapektuhan ang social life. Strict Metrics: Tutok sila sa mga stats gaya ng CSAT (Customer Satisfaction) at AHT (Average Handle Time). Minsan, nakaka-pressure ang laging pag-abot sa targets. High Volume of Calls: Depende sa account, pero kadalasan ay "back-to-back" ang tawag. Halos wala kang hinga sa pagitan ng mga calls sa peak hours. Work-Life Balance: Dahil sa pagod sa shift at commute, minsan mahirap nang isingit ang ibang hobbies o oras para sa sarili pag-uwi.

Management is very toxic, even to each other. There is more focus on blaming each other than rectifying mistakes and helping each other.

Shif timing flexibility isn't available Buffer time for cab is 30min plus. It would be great if reduced to 15 min. Single way cab service, limiting to a specific time frame

less pay and more work

Management Unorganized Unprofessional Employees/ Drama Overcrowed

imagine everything wrong with corporate company

Salary, promotion and no hike

Back to back calls Mentally draining

Bad social insurance No work-life balance

There are plenty of bonuses, like stock purchase plans, that I have no way of using because I'm already needing to make up a $400 shortfall each month. Raises are almost two percent a year if you're a top performer like me, which means they're worse than that for everyone else. No, there is no cost of living increase; the pay has fallen behind inflation every year for my entire time here, and it's getting to catastrophic level. If I can't keep on finding odd work to do that, I will wind up needing a second job, which my health will not support.

Not good in terms me salary and appraisal

Night shift😒 Which makes it worse and also wise 🧐

Career development is rather slow

No cons at the moment.

nothing all are good no bad review

Pay is not referential in the market. Its a B2B services company, you may have stability for year, or that project may end at any moment. The meritocracy in practice sometimes leads to assess quantitative results, and sometimes reward people who have 0 interest or care in what they are doing, just because thrived to produce whatever counts as KPIs and SLAs

Low salary, Low salary, Low salary

Till now I didn't get any bad experience

NO hearing for agents fro top level or mid level

Less Salary, No entertainment only work.

No acess for ground floor entrnce

Significant leadership problems Ongoing and indiscriminate downsizing Constant cost reduction pressure Perceived versus actual culture Autenticity, Cliques Demanding and heavy work load, 1 person doing 3 peoples jobs Poor wellness and well being Lots of corporate process making it hard to get work done Too much and complicated systems administrative work It’s hard to judge an organization from reviews alone, since many can feel encouraged or overly positive, which may inflate ratings. The day-to-day reality can be less polished. Experiences vary widely across locations and region leadership teams, and in some area’s employee feedback has been notably negative following recent leadership changes. Unrealistic expectations Reorganizations can happen for many reasons, but repeated turnover of experienced and talented leaders can be disruptive. Large structural changes and downsizing may prioritize short-term savings over long-term capability, especially when strong performers leave or morale drops. The culture can feel cliquey, where connections matter more than skills. Long hours are common despite wellness messaging, leaving little time outside of work. People who stand out can be perceived to be a threat to leadership so may have fewer chances to try new things, and opportunities can feel concentrated within an inner circle. Overall, the environment can be draining, and many people trust and rely more on each other than on the organization for support.

Elevators are often full and you'd have to wait until there's space. They should've added stairs for employees so it doesn't affect make them late at logging.

Not available as of now