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Concentrix Cvg Malaysia
Other
Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
3 / 20
Csa - customer service associate
I had a good experience, good environment.
No negative feed back to say
Senior software engineer
1. work life balance is good
no cons as of my of view
Customer service representative
Comfortable Place, Transportation, Good Payslip
High Target, not all management is good
Claim associate
It was decent company to start
Salary was very low in the co.
Fraud advisor
Meaningful work and great people.
Demanding both in physical energy and emotional endurance. Low pay and little mobility.
Marketing communications manager
work-from-home set-up wellbeing benefits growth opportunities
bureaucracy tends to slow down the process everybody needs to give their opinion on everything!
Subject matter expert (sme)
Good salary Work environment Good colleague
Limited options for career growth
Team leader
Good people, they hire well.
Everything else. Very low salary
Advisor senior
Steady but bo change or culture
Late shifts and no support staff
Supplier relationship manager
Our company was absorbed by Concentrix. I was able to keep my tenure from previous companies. I was able to work at home and stayed with my team I was already with for the entire time I was with them. A lot of flexibility. Tenured PTO was very nice.
Pay raises were inconsistent at best. I was never able to make close to average pay for my position. Leadership didn't seem interested in helping with change in pay structure. The company we were contracted by ended up losing the contract and we are in the process of being shifted or let go.
Technical support advisor
There are no pros to this position. Stay away unless you like 2 weeks of someone speaking to you, showing you slides, and getting a little hands-on with platforms and tools. Then, you get thrown into live call nesting, where the only person you can rely on is yourself, and a chat room.
The training for this position is VERY inadequate, especially for those who are not already familiar with Avalon. Even if you tell them that you are having a hard time (in my case, I have a disability), it does not matter; maybe an extra 5 minutes here and there thrown in to try to finish up a test or a module.
Salary always on time Shift adherence
Less payout Should allow 2week off
Sr representative operations
Planned leave allocation is given
Hectic rotational shifts without much benefits
Senior operation executive
Good work culture and healthy competition
Getting snacks which aren’t healthy need some healthy options please
Wireless noc engineer
Monthly performance bonus. Free trainings
Some filo leads are toxic
Advisor ii, customer service
Here at concentrix you will feel the Stability & Security.
The proposed compensation is slightly below the industry standard for top-tier BPO providers at this time.
Sales advisor
Good people, kind and funny
No benefits Can get toxic Corrupt, got to be friends with the right people Work-life balance, there is none, you work like a robot
The salary was good, the colleagues were helpful, the environment was giving.
The layoff process was terrible, worse than that, the settlement process took nearly two months to complete.
No words can describe how awful this place was.
Everything is a con here.
Sr.representative
It is a Structured Work Environment like the Work timings, defined roles, proper workflow, and systems make our job easier.
N/A N/A N/A N/A N/A
Accounts receivable analyst
Few good colleagues, nothing else.
Pretty much everything. Nothing new to learn. Toxic work environment. Trash Ambience. The list goes on...
Anonymous employee
Good training for beginners and freshers. Supportive team members and learning environment. Salary comes on time every month. Process knowledge and communication skills improve.
Night shifts affect work life balance.
the environment was good for a beginner
low salary for a bpo
The people I work with are what keeps me here
Extreme workloads and demands. unable to take time off and pressured to work holidays
Banking planner and insurance specialist
Great company to work for. The culture is of family oriented game changing. There is no discrimination from the Directors to the advisors are all down to earth.
Just wish there was free wifi
Recognition Support Culture Management Adaptive
Salary HMO No retirement Christmas basket
It's a very good environment, and a good place to work.
Food is too expensive, also it is to far for travelling to the company
Reports analyst
really like my team and the culture.
would love a permanent work from home 😭
Good salary Good friends Nothing else
No proper breaks Treat u like slave Bad politics
Salary on time, lot of internal opportunities. great office space.
too much politics, Slow incremeant.
Am quality
Job Security, Learning opportunities, Helpful people, good culture
Low Salary and some projects might have different culture but overall it is good
Sales advisor - full time
great benefits healthy environment and amazing team
break is only 1 hour and 15 minutes throughout the day
Call center representative
advantages, benefits, or positive arguments for something
used to help make a balanced decision by considering the positive and negative aspects before coming to a conclusion
Customer advisor
Work from home, flexibility and
Low wages, no career growth
Customer service agent
Remote work is nice, work is relatively easy
No pay increase over 3 years. Minimum wage
Customer service representative (csr)
Not fair for your workload
Family day, Good Facility, Good Management
Team lead
good company to work if you know how to grind
have no expectation for growth
Technical support representative
> Provide good training > Less power trippers > OMs are approachable > Good compensation > Will provide recognition/ celebrate success of agents > For my experience great team lead will help you sharpen your skills > Difficulty of job depends on the account > Career opportunity
> Too much OTs > Challenges to meet metrics and client changes it > Workload can be overwhelming
Content moderator
It is a very well disorganized project. It is only a good way to start. It cannot lasts longer than 5,6 months.
I am doing all I can to leave the project.
Customer service associate
good company nice place to work
great work culture all good support
Qality analyst
Good for freshers, day night shifts, never fire anyone
Pay very less, increment % too low, work environment not good
Automotive call center representative
Good Support in terms of call handling great and Accommodation for Staff
I can't think of any cons as the company is a good environment to work.
Provided very effective and comprehensive training. Multiple levels of escalation approaches to answer queries and get guidance. Great array of systems employed to account for efficiency. Polite and respectful mentorship and management. Nice career advancement opportunities.
Sometimes the metrics and targets can get overwhelming depending upon the client requirement.
Good money Nice environment Good people Good management
Boring job Very stressful Routine job
Tech support
- Remote Work - that's pretty much it
- micromanagement - always changing expectations - no real growth - bad work culture
Technical support engineer
"stable contract", and central location
No one controls supervisor, you are not sure about when they fore you
Advisor
Great company for fresher .
There are lot of security check ins
Salary on time Great infrastructure
Less salary Worst work culture
Flexibility is good in this company
Basic salary less but manageable with variables
Advisor i
client is generous, great team leaders
low basic salary, no free dependents for hmo, hard to file leaves