Discover
Companies
Browse top employers
University Rankings
Malaysia's best unis
Salary Insights
Know your market worth
Career Tools
All Tools
Browse every career tool
Job Swipe
Tinder-style job matching
CV Checker
AI-powered CV review
Career Planner
Map your career path
LinkedIn Optimizer
Sharpen your profile
LinkedIn Roaster
Brutally honest review
Career Wrapped
Your year in review
Professional Persona
Discover your work style
Other
Snapshot
999 total reviews
Source
Glassdoor
100% of reviews mention positives
Page
32 / 100
Quality analyst
Depends on the team, I got a good team so there is work life balance
No bonus, just RM300 a month for KPI
Customer service advisor
Good environment , chill vibe
Not enough breaks given as of now
Anonymous employee
Good organization Work life balance
nothing much Need to enhance in terms of technologies
Customer care representative
good people and an acceptable environment
late work hours with only fixed vacation days
Customer service representative (csr)
good for fresh grad with no exp
low salary considering if you already have an experience
Customer service representative
Good trainers Good canteen Good vending machine
Need to maintain clean washroom
Technical support advisor
Fully remote role Great work environment
Some Team Leads might push metrics out of context
Customer service
Good working environment , better team work
Rotational shift , nothing else for employee
Wfh agent
WFH opportunity gives you some flexibility when it comes to kids, school and helps if you have medical issues that require attention all throughout your shift.
If you volunteer to help out with anything other than your current role, it will become a trend and you'll almost certainly not be recognized or compensated for it. If you are a person who cares about what you're doing, you may find that this current pay structure will leave you discouraged and will potentially affect your zeal in the long run. The client pays Concentrix good per agent but the agent may see only 20% of that pay per hour. You may get a yearly raise, which may total in the cents and not dollars.
Tech support
With proper support with higher ups
Very good when it comes to training